Terms of service

Terms of Service

Last Updated: April 29, 2026

Femma (“we”, “us”, “our”) is operated by ZUQAX LLC, a Delaware limited liability company.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, you should not use our website.

Eligibility

You must be at least 18 years old, or have permission from a parent or legal guardian, to use this website and place orders.

By placing an order, you confirm that:

  • Your information is accurate and complete
  • You are legally able to enter into a binding agreement

Use of Website

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Attempt to interfere with website functionality or security
  • Upload malicious code or harmful content

We reserve the right to restrict or terminate access if misuse is detected.

Products and Descriptions

We aim to provide accurate product descriptions, images, and specifications.

However:

  • Colors and textures may vary slightly due to screen differences
  • Materials are clearly listed on each product page and should be reviewed before purchase

Customers are responsible for reviewing product details before placing an order.

Pricing and Currency

  • All prices are listed in US Dollars (USD)
  • Prices may change without notice
  • Applicable sales tax is calculated at checkout

In case of pricing errors, we reserve the right to cancel affected orders and issue a full refund.

Payment Terms

We accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • PayPal

Payment must be completed in full before your order is processed and shipped.

Order Acceptance

Your order represents an offer to purchase.

We reserve the right to accept or decline any order due to:

  • Product availability
  • Pricing errors
  • Suspected fraud or unauthorized activity

Order Processing and Cancellation

Orders may be canceled within 12 hours of placement.

After this period, the order may already be processed and cannot be canceled, but may be returned according to our Return Policy.

Shipping and Delivery

Shipping timelines are estimates and not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • External logistical disruptions

Full details are outlined in our Shipping Policy.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Intellectual Property

All website content, including:

  • Text
  • Images
  • Logos
  • Designs

is owned by Femma or licensed to us and may not be copied, reproduced, or used without permission.

User Content

If you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free right to use it
  • You are responsible for ensuring your content is lawful and accurate

Third-Party Services

Our website may contain links or integrations with third-party services.

We are not responsible for the content, policies, or practices of third-party providers.

Disclaimer of Warranties

Our website and products are provided “as is” and “as available”, without warranties of any kind, except where required by law.

Limitation of Liability

To the maximum extent permitted by law:

Femma and ZUQAX LLC are not liable for any indirect, incidental, or consequential damages.

Our total liability is limited to the amount paid for the product in question.

Indemnification

You agree to indemnify and hold Femma and ZUQAX LLC harmless from any claims, damages, or expenses arising from:

  • Your breach of these Terms
  • Your misuse of the website
  • Violation of any laws or third-party rights

Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including:

  • Natural disasters
  • Pandemics
  • Government actions
  • Supply chain disruptions

Termination

We reserve the right to terminate or suspend access to our website at any time, without notice, if these Terms are violated.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States.

Any disputes will be handled in the appropriate courts located in Delaware.

Changes to Terms

We may update these Terms from time to time.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

Email: support@heyfemma.com
Phone: +1 302-608-6652

Mailing Address:
ZUQAX LLC
8 The Green STE 7610
Dover, Delaware 19901
United States

Reliable Shipping

Tracked delivery across the United States

Easy Returns

30-day returns with a simple and clear process

Responsive Support

Customer support available within 24–48 hours

Secure Checkout

Safe and encrypted payment methods you can trust