FAQs

How long does shipping take?
Orders are processed within 1–2 business days. Delivery takes 7–14 business days after dispatch (total 8–16 business days).

Where do orders ship from?
Orders are shipped from our international fulfilment partners to ensure consistent quality and pricing.

Do you ship outside the United States?
No. We currently ship within the United States only.

What materials are your products made from?
Each product page clearly lists materials. Many items use high-grade PU (polyurethane), while others may use different materials as specified.

How do I track my order?
You’ll receive a tracking link within 24 hours of shipment.

What is your return policy?
Returns are accepted within 30 days. A 20% restocking fee applies to standard returns.

What if my item arrives damaged?
Contact us within 7 days with photos. We’ll send a replacement or issue a full refund at no cost.

What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Amazon Pay, and PayPal.